Terms of service

Terms and Conditions (GTC)
Luca Vertriebs GMBH

§1 Scope

1. Deliveries and services from Luca Vertriebs GmbH are based on these General Terms and Conditions. Verbal collateral agreements do not exist.
2. These general terms and conditions also apply to companies, legal entities under public law or special funds under public law within the meaning of Section 310 Paragraph 1 Sentence 1 BGB.
3. The formal reference to the customer's terms and conditions is contradicted.

§ 2 Conclusion of contract

1. By ordering the desired goods via internet, telephone or email, the customer makes a binding offer to conclude a purchase contract. Luca Vertriebs GmbH is entitled to accept this offer within 14 calendar days by sending an order confirmation to the customer, which represents the conclusion of the contract. When ordering via the online shop, you submit a binding offer as soon as you have entered all the required information and in the last step click the "Send order" button.
2. The order is confirmed by sending an email. If the customer does not have a deliverable email address, the order will be confirmed upon delivery of the goods. After the 14-day period has expired, the offer is considered rejected. No purchase contract is concluded for products that are not listed in the shipping confirmation.
3. Despite careful stocking, it can happen that a promotional item is sold out quicker than expected. Therefore, we do not guarantee delivery. The special offer is only valid while stocks last.

§ 3 Prices and payment conditions

1. The list prices at the time of the order apply to all deliveries and services. Our prices are in euros including the currently valid VAT, plus delivery and shipping costs, and do not include other additional services (e.g. training, installation, special accessories or software, etc.), unless expressly agreed otherwise.
2. Our invoices are due immediately and must be paid without any deductions.
3. For goods or services that are delivered or provided within the framework of ongoing obligations and if goods or services are delivered later than 4 months after the conclusion of the contract, Luca Vertriebs GmbH is entitled to adjust the price.
4. The buyer can only offset counterclaims if the counterclaim is undisputed or has been legally established.

§ 4 Delivery

1. Information about the expected delivery period is non-binding unless we expressly guarantee a delivery date in individual cases, as the mail flow is not under our influence. If we fall behind in delivery in the event of an expressly agreed delivery date and the customer sets us a grace period, this is at least 2 weeks.
2. Partial deliveries are permitted as long as they are reasonable for the customer.
3. Luca Vertriebs GmbH is free to determine the shipping method, the company responsible for shipping and the shipping route at its reasonable discretion without the buyer's express instructions. The delivery of parcel-ready goods is free of the curb. If the goods cannot be sent as parcels, delivery will be free to the shipping point.
4. If the customer is an entrepreneur, the price risk is transferred to the customer as soon as we hand over the goods to the appointed logistics partner.
5. Luca Vertriebs GmbH reserves the right to only sell commercial quantities to end customers.
6. We expressly reserve the right to withdraw from the contract if, through no fault of our own, we are unable to deliver the ordered goods because the supplier does not fulfill his contractual obligations. In such a case, we will immediately inform the customer about the non-deliverability of the goods and immediately refund any payments already made to the customer.

§ 5 Transport damage / exclusion period for reporting defects

If goods are delivered with obvious damage to the packaging or contents, the customer must report this to us no later than two weeks after receipt of the goods, without prejudice to his warranty rights
TEL: +49 - (6151) 3975324
share with. If the customer acts as an entrepreneur, Section 377 of the German Commercial Code (HGB) applies with regard to the audit standard.

§ 6 Retention of title

1. The delivered goods remain our property until the purchase price has been paid in full. Prior to the transfer of ownership, pledging, transfer as security, processing or redesigning without our express consent is not permitted.
2. We reserve ownership of the delivery item for customers in accordance with Section 1 Number 2 until all payments from the business relationship have been received. In this case, the retention of title also extends to the recognized balance if we record claims against the buyer in current invoices (account cor